Privacy policy

Last updated: 07/09/2026

This Privacy Policy explains how bloodchemistry.online ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from http://www.bloodchemistry.online

Information We Collect

When you browse our site, make a purchase, or contact us, we may collect:

  • Name, email address, and (for physical orders) shipping address

  • Payment information — processed securely by our payment processor (Squarespace Payments/Stripe); we do not store your full card details ourselves

  • Order history and correspondence with us

  • Basic site usage data (via cookies — see below)

How We Use Your Information

We use your information to:

  • Process and deliver your order (physical shipping or digital download link)

  • Communicate with you about your order or enquiry

  • Send updates about new releases, if you've opted in to our mailing list

  • Improve our website and product offering

We do not sell your personal information to third parties.

Third Parties We Share Data With

  • Squarespace - our website host and ecommerce platform

  • Payment processor (Squarespace Payments/Stripe/Square) - to process transactions securely

  • Shipping providers (e.g. Australia Post) - for physical order fulfilment, limited to name and address

International Transfers

If you're purchasing from outside Australia, your information may be processed by services located overseas (including Squarespace's infrastructure). By using our site, you consent to this transfer.

Cookies

Our site uses cookies to support standard site functionality (e.g. shopping cart) and basic analytics. You can control cookie preferences through your browser settings.

Data Retention

We retain order and customer information for as long as necessary to fulfil orders, meet legal/tax obligations, and resolve any disputes.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, where we're not legally required to retain it

To exercise any of these rights, contact us at info@bloodchemistry.online

Contact Us

Questions about this Privacy Policy can be directed to info@bloodchemistry.online